If your address has been applied incorrectly or cannot be found it may be sent back to our warehouse.
We will try to intercept along the way as fast as we can by redirecting but sometimes this is not always an option.
If your parcel is deemed RTS (Return to Sender), and the parcel is received and processed by our warehouse team, a full refund will be issued to your original method of payment.
You’re welcome to place a new order at any time via our website:
PUMA Australia Online Store | Forever Faster.
PUMA New Zealand Online Store | Forever Faster.
When placing a new order, please ensure that your delivery address is entered completely and accurately, including:
• Full street address and unit/apartment number (if applicable)
• Suburb
• State and postcode